At XGen Manufacturing, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services. We are committed to complying with applicable data protection laws and ensuring the security and confidentiality of your personal information.

  1. Information We Collect

1.1. Personal Information: We may collect personal information from you, such as your name, contact details, professional background, and other relevant information when you voluntarily provide it to us. This information is typically collected when you interact with us through our website, communicate with us via email or telephone, or when you participate in our events or surveys.

1.2. Usage Data: We may automatically collect certain information about your interactions with our website and services, including IP address, browser type, referring/exit pages, and other similar data. This information is collected through the use of cookies and similar technologies.

  1. Use of Personal Information

2.1. We may use the personal information we collect for the following purposes:

  • To communicate with you and respond to your inquiries or requests.
  • To personalize and enhance your experience with our services.
  • To process transactions and fulfill any contractual obligations.
  • To send you important updates and marketing communications that may be of interest to you.
  • To conduct research and analysis for internal purposes, including the improvement of our products, services, and overall customer experience.
  • To comply with legal and regulatory obligations.
  1. Disclosure of Personal Information

3.1. We may disclose your personal information to the following recipients:

  • Service Providers: We may engage trusted third-party service providers who assist us in providing and improving our products and services. These service providers are bound by contractual obligations to protect the confidentiality and security of your personal information.
  • Business Partners: We may share your personal information with our trusted business partners in order to deliver joint products or services or to provide you with information about relevant offerings.
  • Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Corporate Transactions: In the event of a merger, acquisition, or any other corporate transaction involving XGen Manufacturing, your personal information may be transferred to the acquiring entity or its advisors.
  • Consent: We may disclose your personal information with your consent or as otherwise disclosed at the time of collection.
  1. Security of Personal Information

4.1. We take reasonable organizational, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to encryption, firewalls, access controls, and secure data storage.

4.2. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. You are responsible for maintaining the confidentiality of any passwords or account information.

  1. Retention of Personal Information

5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Your Rights

6.1. You have the right to access, update, correct, or delete your personal information that we hold, subject to applicable laws. You may exercise these rights by contacting us using the contact details provided at the end of this Privacy Policy.